Frequently Asked Questions
We've put together all the most frequently asked questions by our current and future residents.
Billing
Billing and rent questions from new and existing residents.
Does lot rent go up every year?
This is hard to predict, however generally speaking yes, lot rent does increase annually.
What is the cost of your lot rent?
Lot Rent varies by community. You can visit our Communities page to find the community you are interested in, and…
How do I receive my bill?
Bills are posted on the resident portal and are available at any time by logging into your resident portal account.…
Can I pay my bills online?
Click here to log in to your transaction history or create a new account. Your balance is at the bottom…
What is lot rent?
Lot rent is the amount of money you pay each month to rent the land that your home is placed…
What other costs can I expect to pay?
While your home loan payment may be your biggest expense, you will have other regular payments. They may include utilities,…
How do I figure out how much I owe?
Click on the “Resident Web Access” button in the top right of the community webpage login to your transaction history.…
What fees are associated with paying online?
If you pay by checking account, you will not receive a fee. If you choose to pay by credit/debit card…
When is my rent due?
Your rent is due on the 1st of each month.
What if I can’t pay my bill?
We know that communication is the key to success, and this extends to communicating with all of our residents. If…
Do you rent homes or allow rent-to-own?
We offer home rentals subject to availability within our communities.